Contact Us
Need help choosing a band or checking an order? Email us with a few details so we can get straight to your question.
Talk to us
SNAPBANDSHOP
1500 Hayes Wy, Merced, CA 95348, United States
Email: contact@snapbandshop.com
Phone: +1 (209) 628-5569
Support: Monday–Friday, 9:00 AM–5:00 PM Pacific Time, excluding holidays.
Before you send your message
For order questions, include your order number and the email used at checkout. For sizing help, tell us your watch model, the case size shown on the back of your watch and your wrist measurement. For a damaged or incorrect item, include clear photos of the item and packaging.
Time-sensitive requests
Request cancellation or changes within 12 hours of ordering. Email straight away, including outside support hours, so your request time is recorded. Changes depend on order progress; shipped orders cannot be changed or canceled.
Returns
Please contact us before mailing anything back. We provide authorization, a prepaid label and return instructions for approved returns.