Privacy policy

Effective Date: October 4, 2026

This notice explains how SNAPBANDSHOP handles information when you browse our store, order a band or contact us. Our store runs on Shopify, which supplies the commerce platform and related services. The contact details at the end of this page are for questions about our handling of your information.

Information used to complete your order

When you shop, we receive the details needed to identify and fulfill your purchase: your name, checkout email, contact number where supplied, delivery and billing addresses, product selections, order history and payment status. If you ask for help, we also receive your message and any photographs or documents you choose to send.

Payments are processed by Shopify Payments and the payment services offered at checkout. They handle payment credentials under their own privacy and security practices. Please do not email complete card numbers, security codes, passwords or authentication codes to our support team.

Information from visiting the store

The platform and enabled services may record device, browser, IP address, approximate location, referral source, page views and interactions with the cart or checkout. Cookies and similar technologies help keep your cart working, remember preferences, protect the service and measure how the store is used. Where analytics or advertising services are enabled, they may also measure campaigns and shopping interactions.

Why we use these details

We use order and contact information to prepare purchases, arrange delivery, send confirmations and tracking, answer questions and handle changes, returns or refunds. We also use relevant records to investigate payment problems, prevent misuse, maintain the store and meet accounting, tax and legal obligations. Messages about an existing order are separate from promotional email subscriptions.

Who may receive information

Necessary information is shared with Shopify, payment providers, delivery and logistics providers, communication tools and other service providers that support the store. For example, a carrier needs a delivery address, and a payment provider needs transaction details. Analytics and advertising services may receive browsing or transaction signals when those services are enabled, subject to applicable choices and consent requirements.

Information may also be disclosed where a legal obligation requires it or where needed to investigate fraud, protect rights or resolve a dispute. External providers may process data in countries other than where you live and apply their own privacy terms. Shopify’s privacy information is available at shopify.com/legal/privacy.

Cookies, advertising and your choices

Use the store’s available privacy controls and Your Privacy Choices page to manage applicable choices. Your browser can also limit cookies, although blocking essential cookies may affect the cart and checkout. Advertising-related sharing can be treated as a sale or sharing of information under some privacy laws even when no money is paid for the data; where applicable, you can request an opt-out through the available controls or by contacting us.

We do not trade customer information for money as a regular business activity. We will not treat a marketing opt-out as a request to stop the order updates needed to fulfill an existing purchase.

Email preferences

If you subscribe to promotional messages, use the unsubscribe link to stop them or contact us. We may still send receipts, shipping updates, return instructions and replies related to your purchase.

Retention and security

Records are kept for as long as reasonably needed for fulfillment, customer service, accounting, tax, fraud prevention and disputes. Deletion requests may be subject to records we are legally required or permitted to retain. We use reasonable safeguards appropriate to the store, but no online service can promise complete protection against every security incident.

Requests about your information

Depending on applicable law, you may be entitled to access, correct or delete information, obtain a copy, or opt out of certain processing or sharing. Email contact@snapbandshop.com with “Privacy Request” in the subject and explain the request. We may need to verify that the request relates to your information before acting. Do not attach sensitive identity documents unless we have explained a necessary verification process.

Where applicable, California residents may exercise rights to know, correct, delete and opt out of sale or sharing, and may use an authorized agent. We handle requests subject to applicable legal requirements and do not discriminate for exercising privacy rights.

Children and external links

The store is not directed to children under 13. If you believe a child has sent us personal information, please contact us so we can investigate. Tracking and other external websites operate separately; review their privacy notices before using them.

Changes to this notice

We update this notice when our services or practices change. The effective date above identifies the current version.

Talk to us

SNAPBANDSHOP
1500 Hayes Wy, Merced, CA 95348, United States
Email: contact@snapbandshop.com
Phone: +1 (209) 628-5569
Support: Monday–Friday, 9:00 AM–5:00 PM Pacific Time, excluding holidays.